FAQ'S
1. What products does Herswayfashion sell?
Herswayfashion offers a variety of stylish clothing and accessories for every occasion. Our collection includes tops, bottoms, dresses, shoes, jewelry, and sportswear.
2. Where do you ship to?
We currently offer shipping across the United States.
3. What are your shipping times?
We offer standard shipping, which typically takes between 3 to 14 business days, depending on your location and product availability.
4. How much is shipping?
Shipping costs vary based on the size of your order and your location. You can view the shipping cost at checkout before finalizing your order.
5. Can I track my order?
Yes! Once your order has shipped, you’ll receive an email with a tracking number to follow your package.
6. What is your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return the items within 30 days of receiving them for a full refund or exchange, provided they are unused, in their original condition, and with the tags attached.
7. How do I make a return or exchange?
To initiate a return or exchange, please visit our Returns & Exchanges page or contact our customer support team via Email contact@herswayfashion.com. Be sure to include your order number and reason for return.
8. Do you offer refunds or store credits?
Yes, if you return an item within the 30-day window, you can receive a full refund to your original payment method, or a store credit if you prefer.
9. How can I contact customer service?
You can reach us through our Contact Us page or via Email contact@herswayfashion.com. Our team is happy to assist you with any inquiries.
10. What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. For a secure shopping experience, we also offer Apple Pay and Google Pay.
11. Are your products true to size?
Our clothing is designed to fit true to size. However, fit may vary depending on the brand and style. Please refer to the size guide on each product page to find the best fit for you.