Shipping policy

Thank you for choosing HerSway Fashion for your online shopping needs. We are committed to providing you with a seamless and reliable shopping experience, including efficient shipping services. Please review our Shipping Policy to understand how we handle the delivery of your orders.

Shipping Times: Our standard shipping times range from 3 to 14 business days, depending on your location and the items in your order. Please note that these times are estimates, and delivery may be affected by factors beyond our control, such as customs processing or unforeseen delivery challenges. We strive to process and dispatch orders promptly to minimize any delays.

Order Processing: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, and we appreciate your understanding during such times.

Shipping Partners: We work with reputable shipping partners to ensure the timely and secure delivery of your orders. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Shipping Fees: Shipping fees are calculated based on the weight of your order, your location, and the shipping method chosen during checkout. You can view the shipping costs before completing your purchase. We may offer free shipping promotions during specific periods, so be sure to check for any ongoing promotions.

International Shipping: For international orders, please be aware that customs duties and taxes may apply upon arrival in your country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information.

Order Tracking: To track the status of your order, use the tracking number provided in your shipping confirmation email. If you encounter any issues or have questions about your order's delivery status, please contact our Customer Support team, and we will be happy to assist you.

Undeliverable Packages: In the event that a package is undeliverable due to an incorrect shipping address provided by the customer, refusal to pay customs duties, or failure to retrieve the package from a local carrier facility, the customer is responsible for any return shipping fees and may incur additional charges.

Lost or Stolen Packages: If you believe your package is lost or stolen, please contact our Customer Support team immediately. We will work with our shipping partners to investigate and resolve the issue promptly.

By placing an order with HerSway Fashion, you agree to the terms outlined in our Shipping Policy. We appreciate your trust in our services and are committed to delivering your products in a timely and efficient manner.

If you have any questions or concerns regarding our Shipping Policy, please contact our Customer Support team at contact@herswayfashion.com. Thank you for shopping with us!